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If you have received the Products and wish to cancel your order, you must take reasonable care of the Products and not use them.  Products can be returned to us at our address G DOWLING AND SON 12-14 BELL STREET WHITCHURCH HAMPSHIRE RG287AE  in the UK via the Royal Mail or another Courier that uses a service that guarantees the amount of the items you’re sending back, failure to insure the total amount of the items will result in you being liable to us for the cost of the Product if they are not delivered to us.  If you return any Products, via another uninsured  service we will not be responsible for any loss or damage to them in transit and, in such circumstances if Products are lost or damaged in transit, we reserve the right to charge you for such loss or damage.

Please ensure when returning shoes to us that you use a method that requires proof of delivery at least, or ideally insurance.